Platform Dashboard
Live platform health · Auto-refreshes every 5 minutes
Pending KYC
12
↑ 3 new today
Verified Companies
847
↑ 18 this month
Active Posts
234
↑ 12 vs yesterday
Connections This Month
89
↑ 24% vs last month
New Registrations Today
7
47 this week
Flagged Posts
4
Needs urgent review
Avg KYC Review Time
14h
Target: under 24h
Referrals Pending
8
2 flagged suspicious
Registration Trend (Last 30 days)
Contractors
Suppliers
Vendors/Subs
KYC Verification Funnel
Last 30 daysRegistered47 (100%)
Docs Submitted38 (81%)
Pending Review12 (26%)
Approved18 (38%)
Rejected7 (15%)
KYC Queue — Oldest First
GU
Gulf Materials LLC
Supplier · UAE · 5d waiting
BU
BuildPro Contracting
Contractor · KSA · 3d waiting
AL
AlAmal MEP Works
Supplier · UAE · 3d waiting
DE
Desert Stone Supply
Vendor · Kuwait · 2d waiting
SK
Skyline Fitout Co
Contractor · UAE · 1d waiting
Recent Platform Activity
Gulf Engineering LLC — KYC Approved
Admin: Sarah Al-Rashid · Today, 09:14
Post removed: "Suspicious Civil Works"
Admin: Ahmed Khalil · Today, 08:30
Al Faris Trading — Info Requested (VAT)
Admin: Sarah Al-Rashid · Yesterday, 16:45
BuildNow Contracting — Tier → Premium (Override)
Admin: Ahmed Khalil · Yesterday, 14:00
ArabTech Systems — Account suspended
Admin: Sarah Al-Rashid · Dec 28, 11:20
New KB entry added: "How to submit proposal"
System · Dec 27, 09:00
Gulf Materials LLC
ID: PRO-1842
BuildPro Contracting
ID: PRO-1847
AlAmal MEP Works
ID: PRO-1849
Desert Stone Supply
ID: PRO-1853
Skyline Fitout Co
ID: PRO-1856
Gulf Concrete Ready
ID: PRO-1857
Al Barsha Electrical
ID: PRO-1859
Madar Interiors
ID: PRO-1861
AQ Steel Fab
ID: PRO-1863
Horizon MEP LLC
ID: PRO-1865
Oasis Landscaping
ID: PRO-1866
Tameer Insulation
ID: PRO-1867
KYC Queue is Clear
All submissions have been reviewed. No companies are currently pending verification.
KYC Verification Queue
12 submissions pending · Sorted oldest first (default)
All 12
Pending 9
Info Requested 3
Gulf Materials LLC
ID: PRO-1842 · UAE
BuildPro Contracting
ID: PRO-1847 · KSA
AlAmal MEP Works
ID: PRO-1849 · UAE
Desert Stone Supply
ID: PRO-1853 · Kuwait
Skyline Fitout Co
ID: PRO-1856 · UAE
Al Barsha Electrical
ID: PRO-1859 · UAE
| Company | Type | Country | Submitted | Docs | Status | Queue Time | Actions |
|---|---|---|---|---|---|---|---|
Gulf Materials LLC ID: PRO-1842 | Supplier | UAE | 5 days ago | 3/3 | ● Pending | 5d | |
BuildPro Contracting ID: PRO-1847 | Contractor | KSA | 3 days ago | 3/3 | ● Pending | 3d | |
AlAmal MEP Works ID: PRO-1849 | Supplier | UAE | 3 days ago | 2/3 | ● Info Requested | 3d | |
Desert Stone Supply ID: PRO-1853 | Vendor | Kuwait | 2 days ago | 3/3 | ● Pending | 2d | |
Skyline Fitout Co ID: PRO-1856 | Contractor | UAE | 1 day ago | 3/3 | ● Pending | 1d | |
Gulf Concrete Ready ID: PRO-1857 | Supplier | Qatar | 1 day ago | 3/3 | ● Pending | 1d | |
Al Barsha Electrical ID: PRO-1859 | Subcontractor | UAE | 18h ago | 3/3 | ● Pending | Today | |
Madar Interiors ID: PRO-1861 | Contractor | KSA | 12h ago | 2/3 | ● Info Requested | Today | |
AQ Steel Fab ID: PRO-1863 | Supplier | UAE | 8h ago | 3/3 | ● New | Today | |
Horizon MEP LLC ID: PRO-1865 | Contractor | UAE | 3h ago | 3/3 | ● New | Today | |
Oasis Landscaping ID: PRO-1866 | Subcontractor | UAE | 2h ago | 3/3 | ● New | Today | |
Tameer Insulation ID: PRO-1867 | Vendor | KSA | 45m ago | 1/3 | ● Info Requested | Today |
Company Profile
● Pending ReviewCompany
Gulf Materials LLC
Type
Supplier
Country
UAE · Dubai
Email
Submitted
Jan 5, 2026 · 14:32
Queue Time
5 days
SPECIALTY TAGS SELECTED
HVACChillersVRF SystemsAHUsDuctingVentilation
Overview: Gulf Materials LLC supplies HVAC systems and cooling equipment for the GCC construction sector since 2018. Operates across UAE and KSA.
Submitted Documents
3 / 3 requiredTrade License
Uploaded Jan 5, 2026 · PDF · 1.2MB
📄
Capability Statement
Uploaded Jan 5, 2026 · PDF · 3.4MB
📋
VAT Certificate
Uploaded Jan 5, 2026 · PDF · 0.8MB
📜
Review Decision
All 3 docs reviewedReview all documents and cross-check specialty tags against documentation. Your decision is logged with your identity and is immutable.
Rejection on fraud grounds requires Senior/Super Admin escalation — single Standard Admin cannot reject unilaterally.
Company Audit Trail
KYC documents submitted — 3/3 required
Company · Jan 5, 2026 · 14:32
Account registered — status: Unverified
System · Jan 5, 2026 · 11:00
Audit trail is read-only and immutable.
BuildNow Contracting
UAE · Registered Jan 1, 2025
Gulf Engineering LLC
UAE · Registered Feb 14, 2025
MEP Solutions LLC
UAE · Registered Mar 3, 2025
Al Faris Contracting
KSA · Registered Apr 10, 2025
Desert Stone Supply
Kuwait · Registered Jan 5, 2026
ArabTech Systems
UAE · Registered Jun 20, 2024
Horizon MEP LLC
UAE · Registered Nov 15, 2025
Al Barsha Electrical
UAE · Registered Jan 8, 2026
No Companies Match Your Filters
Try adjusting or clearing the active search and filter criteria.
Company Management
847 registered companies · Full platform directory
BuildNow Contracting
UAE · 12 posts
Gulf Engineering LLC
UAE
MEP Solutions LLC
UAE
Al Faris Contracting
KSA · 3 posts
Desert Stone Supply
Kuwait
ArabTech Systems
UAE
Horizon MEP LLC
UAE · 5 posts
| Company | Type | Status | Tier | Country | Registered | Posts | Warnings | Actions |
|---|---|---|---|---|---|---|---|---|
BuildNow Contracting |
Contractor | ● Verified | Premium | UAE | Jan 1, 2025 | 12 | 1 | |
Gulf Engineering LLC |
Supplier | ● Verified | Premium | UAE | Feb 14, 2025 | — | 0 | |
MEP Solutions LLC |
Supplier | ● Verified | Standard | UAE | Mar 3, 2025 | — | 0 | |
Al Faris Contracting |
Contractor | ● Verified | Basic | KSA | Apr 10, 2025 | 3 | 0 | |
Desert Stone Supply |
Vendor | ● Pending | Basic | Kuwait | Jan 5, 2026 | — | 0 | |
ArabTech Systems |
Contractor | ● Suspended | Standard | UAE | Jun 20, 2024 | 0 | 3 | |
Horizon MEP LLC |
Contractor | ● Verified | Standard | UAE | Nov 15, 2025 | 5 | 0 | |
Al Barsha Electrical |
Subcontractor | ● Rejected | Basic | UAE | Jan 8, 2026 | — | 0 |
Tag & Taxonomy Manager
147 active tags · 5 domains · Matching engine core layer
Tag changes have immediate platform-wide effects. Merges are reversible within 24 hours (Role Spec AD4.1). Merges affecting 50+ companies require Super Admin approval. Zero-usage tags (90+ days) flagged for review.
Mechanical (MEP)
6 tags
HVAC142 companies · 89 posts· AR: HVAC
Chillers98 companies · 56 posts· AR: Chillers
VRF Systems67 companies · 34 posts· AR: VRF Systems
AHUs54 companies · 28 posts· AR: AHUs
Ducting & Ventilation81 companies · 45 posts· AR: Ducting & Ventilation
Fan Coil Units23 companies · 11 posts· AR: Fan Coil Units
Electrical
5 tags
LV Systems112 companies · 78 posts· AR: LV Systems
High Voltage43 companies · 22 posts· AR: High Voltage
Power Distribution89 companies · 51 posts· AR: Power Distribution
Fire Alarm Systems76 companies · 41 posts· AR: Fire Alarm Systems
ELV & Structured Cabling34 companies · 19 posts· AR: ELV & Structured Cabling
Civil Works
4 tags
Concrete Structures134 companies · 92 posts· AR: Concrete Structures
Foundations & Piling78 companies · 43 posts· AR: Foundations & Piling
Steel Reinforcement89 companies · 56 posts· AR: Steel Reinforcement
Masonry & Blockwork0 companies · 0 posts⚠ Zero usage· AR: Masonry & Blockwork
Finishing & Interiors
4 tags
Gypsum & Drywalls67 companies · 38 posts· AR: Gypsum & Drywalls
Flooring & Tiling54 companies · 29 posts· AR: Flooring & Tiling
Painting & Coating112 companies · 67 posts· AR: Painting & Coating
Suspended Ceilings45 companies · 24 posts· AR: Suspended Ceilings
Fire & Safety
3 tags
Firefighting Systems98 companies · 67 posts· AR: Firefighting Systems
Suppression Systems45 companies · 28 posts· AR: Suppression Systems
Sprinkler Systems76 companies · 44 posts· AR: Sprinkler Systems
Post Moderation
4 flagged posts require review
Flagged 4
All Posts
Removed History
Civil Works Sub — Deira Tower
Civil · Dubai, UAE · Al Rashid Contracting
HVAC Supply — Suspicious Volumes
Civil · Dubai, UAE · Unknown Trading LLC
MEP Works — No Budget/Scope
Civil · Dubai, UAE · Gulf Build Co
Fire Fighting — External contact
Civil · Dubai, UAE · AlAmal Construction
No Flagged Posts
The moderation queue is clear. All reported posts have been reviewed and actioned.
Civil Works Sub — Deira Tower
Al Rashid Contracting
HVAC Supply — Suspicious Volumes
Unknown Trading LLC
MEP Works — No Budget/Scope
Gulf Build Co
Fire Fighting — External contact
AlAmal Construction
← Scroll to see all columns
| Post Title | Contractor | Flag Reason | Type | Flags | Flagged | Actions |
|---|---|---|---|---|---|---|
Civil Works Sub — Deira Tower Civil · Dubai, UAE | Al Rashid Contracting | Contact info in description | User-flagged | 3 | Jan 8, 2026 | |
HVAC Supply — Suspicious Volumes Civil · Dubai, UAE | Unknown Trading LLC | Unusual spec quantities | System-flagged | 1 | Jan 7, 2026 | |
MEP Works — No Budget/Scope Civil · Dubai, UAE | Gulf Build Co | Missing required fields | User-flagged | 2 | Jan 6, 2026 | |
Fire Fighting — External contact Civil · Dubai, UAE | AlAmal Construction | Contact bypass attempt | User-flagged | 1 | Jan 5, 2026 |
Subscription Management
Tier overrides · Billing exceptions · Grace period management
Premium Companies
234
28% of verified
Standard Companies
389
46% of verified
In Grace Period
7
↑ Payment failures
No Subscription Records Found
No companies match the current filter. Try adjusting tier or billing status.
BuildNow Contracting
AED 730/mo · Renews Feb 1, 2026
Gulf Engineering LLC
AED 730/mo · Renews Feb 1, 2026
MEP Solutions LLC
AED 363/mo · Renews Jan 15, 2026
Al Barsha Fitout
Free · Renews —
Horizon MEP LLC
AED 363/mo · Renews Jan 20, 2026
← Scroll to see all columns
| Company | Type | Tier | Fee | Renewal | Billing Status | Override Note | Actions |
|---|---|---|---|---|---|---|---|
| BuildNow Contracting | Contractor | Premium | AED 730/mo | Feb 1, 2026 | ● Active | — | |
| Gulf Engineering LLC | Supplier | Premium Overridden | AED 730/mo | Feb 1, 2026 | ● Override | Expires Mar 1 · Promo | |
| MEP Solutions LLC | Supplier | Standard | AED 363/mo | Jan 15, 2026 | ● Active | — | |
| Al Barsha Fitout | Contractor | Basic | Free | — | ● Grace Period | Ends Jan 15 · Payment failed | |
| Horizon MEP LLC | Contractor | Standard | AED 363/mo | Jan 20, 2026 | ● Active | — |
Referral Management
Programme health · Reward approvals · Abuse prevention · All actions logged in audit trail
Total Referrals
156
↑ 12 this month
Pending Verification
8
Awaiting KYC
Rewards Credited
112
AED 81,760 saved
Flagged / Suspicious
2
Needs review
All Referrals
Pending (8)
Flagged 2
No Referral Records
No referrals have been submitted yet, or none match the current filter.
BuildNow Contracting → Gulf Materials LLC
Jan 3
Gulf Engineering LLC → AlAmal MEP Works
Jan 5
MEP Solutions LLC → Desert Stone Supply
Jan 6
BuildNow Contracting → AQ Steel Fab
Jan 7
Gulf Engineering LLC → Madar Interiors
Jan 2
← Scroll to see all columns
| Referrer | Referred Company | Submitted | KYC Status | Reward | Flag Note | Actions |
|---|---|---|---|---|---|---|
| BuildNow Contracting | Gulf Materials LLC | Jan 3, 2026 | ● Verified | Credited | — | |
| Gulf Engineering LLC | AlAmal MEP Works | Jan 5, 2026 | ● Pending | Pending | — | |
| MEP Solutions LLC | Desert Stone Supply | Jan 6, 2026 | ● Pending | Pending | — | |
| Al Faris Contracting | Skyline Fitout Co | Dec 28, 2025 | ● Verified | Credited | — | |
| BuildNow Contracting | AQ Steel Fab | Jan 7, 2026 | ● Pending | Pending | — | |
| Gulf Engineering LLC | Madar Interiors | Jan 2, 2026 | ● Flagged | Held | Same IP address detected | |
| Horizon MEP LLC | Al Barsha Elec | Jan 4, 2026 | ● Pending | Pending | — |
Platform Analytics
Last refreshed: Today, 09:30 · Read-only
Total Registered
1,247
↑ 47 this month
Proposals Submitted
2,841
↑ 18% vs last month
Match Rate
73%
↑ 4pts vs last month
Connection Rate
34%
Stable vs last month
Registrations by Company Type
Contractors18 (38%)
Suppliers21 (45%)
Vendors5 (11%)
Subcontractors3 (6%)
Tier Distribution
847 verifiedPremium234 (28%)
Standard389 (46%)
Basic (Free)224 (26%)
MoM upgrades: 34 · Downgrades: 7
Top Domains by Post Volume
Mechanical (MEP)72%
Civil Works54%
Electrical41%
Finishing & Interiors28%
Fire & Safety19%
Other14%
Post-to-Connection Funnel
Posts Published
234
100%
Received Proposals
2,841
—
Posts with ≥1 Proposal
198
85%
Connections Made
89
38%
Closed (no connection)
145
62%
Hire Service Management
Managed procurement engagements
Total Requests
28
All time
In Progress
2
Active engagements
Completed
23
82% completion rate
Revenue MTD
AED 29K
↑ 12% vs last month
No Service Engagements
No Hire Service requests have been submitted. New requests will appear here for assignment.
Full MEP — Tower B
BuildNow Contracting · AED 15,000
HVAC Sourcing — Marina
Gulf Construction LLC · AED 8,000
Civil Works Vendor
AlBarsha Developments · AED 12,000
Electrical Works — DIFC
Skyline Group · AED 18,500
Fire Fighting — JBR
Al Rashid Properties · AED 6,000
← Scroll to see all columns
| Request | Company | Specialist | Type | Status | Value | Actions |
|---|---|---|---|---|---|---|
Full MEP Procurement — Tower B Submitted Jan 2026 | BuildNow Contracting | Ahmed Khalil | Full Engagement | ● In Progress | AED 15,000 | |
HVAC Sourcing — Marina Tower Submitted Jan 2026 | Gulf Construction LLC | Fatima Al-Said | Sourcing Only | ● In Progress | AED 8,000 | |
Civil Works Vendor Selection Submitted Jan 2026 | AlBarsha Developments | Unassigned | Vendor Selection | ● New Request | AED 12,000 | |
Electrical Works — DIFC Tower Submitted Jan 2026 | Skyline Group | Ahmed Khalil | Full Engagement | ● Completed | AED 18,500 | |
Fire Fighting — JBR Submitted Jan 2026 | Al Rashid Properties | Unassigned | Sourcing Only | ● New Request | AED 6,000 |
Chatbot Knowledge Base
Q&A entries · Support ticket management
Knowledge Base (10)
Support Tickets 4
No Knowledge Base Entries
Add Q&A entries so the chatbot can respond to user questions accurately.
How do I register as a contractor?
What documents are required for KYC?
How many proposals can I submit?
Can I edit my proposal after submission?
How does the matching engine work?
How do I upgrade my subscription?
What is the referral programme?
← Scroll to see all columns
| Question (EN · AR) | Category | Last Updated | Active | Actions |
|---|---|---|---|---|
How do I register as a contractor? AR: How do I register as a contractor? | Registration & KYC | Jan 5, 2026 | ||
What documents are required for KYC? AR: What documents are required for KYC? | Registration & KYC | Jan 3, 2026 | ||
How many proposals can I submit per month? AR: How many proposals can I submit per month? | Proposals | Dec 28, 2025 | ||
Can I edit my proposal after submission? AR: Can I edit my proposal after submission? | Proposals | Dec 20, 2025 | ||
How does the matching engine work? AR: How does the matching engine work? | Platform Rules | Dec 15, 2025 | ||
What happens when my proposal is accepted? AR: What happens when my proposal is accepted? | Proposals | Dec 10, 2025 | ||
How do I upgrade my subscription plan? AR: How do I upgrade my subscription plan? | Subscriptions | Jan 2, 2026 | ||
What is the referral programme? AR: What is the referral programme? | Subscriptions | Dec 28, 2025 | ||
How long does KYC verification take? AR: How long does KYC verification take? | Registration & KYC | Nov 15, 2025 | ||
Can I submit proposals as unverified? AR: Can I submit proposals as unverified? | Proposals | Nov 10, 2025 |
Support Tickets
No Support Tickets
All escalated support tickets have been responded to or closed.
| User | Query | Submitted | Status | Actions | |
|---|---|---|---|---|---|
| Ahmed Hassan | [email protected] | Cannot upload trade license PDF | Jan 9, 2026 | ● Open | |
| Sara Al-Ali | [email protected] | Proposal quota not resetting | Jan 8, 2026 | ● Open | |
| John Smith | [email protected] | Subscription page not loading | Jan 7, 2026 | ● Responded | |
| Ali Khalid | [email protected] | Cannot see my connection contact | Jan 5, 2026 | ● Closed |
Admin User Management
4 admin accounts · Role-based access · Super Admin only
Super Admin access only. This screen manages who can operate the portal. All changes are logged immutably. Password resets require Super Admin approval (AD1.3).
Admin Accounts (4)
Permissions Matrix
Audit Log
SA
Sarah Al-Rashid
Platform Owner / CTO
WA
Wael Al-Rashid
Senior Operations Manager
AZ
Aws Al-Zahrani
KYC & Compliance Specialist
RA
Reem Al-Otaibi
Analytics & Reporting
← Scroll to see all columns
| Admin User | Job Title | Access Level | 2FA | Last Login | Status | Actions | |
|---|---|---|---|---|---|---|---|
SA Sarah Al-Rashid Cannot be suspended by another admin | [email protected] | Platform Owner / CTO | Super Admin | ● 2FA On | Today, 09:14 | ● Active | |
WA Wael Al-Rashid Can manage Standard Admins | [email protected] | Senior Operations Manager | Senior Admin | ● 2FA On | Today, 08:45 | ● Active | |
AZ Aws Al-Zahrani Operational access only | [email protected] | KYC & Compliance Specialist | Standard Admin | ● 2FA On | Yesterday, 16:30 | ● Active | |
RA Reem Al-Otaibi Read-only access | [email protected] | Analytics & Reporting | Analyst | ● 2FA On | Jan 8, 2026 | ● Active |
Role Permissions Matrix
Tap a section to expand on mobile.
| Permission | SA Super Admin | WA Senior Admin | AZ Standard Admin | RA Analyst |
|---|---|---|---|---|
| KYC Verification | ||||
| View KYC Queue (AD02) | ✓ | ✓ | ✓ | ✓ |
| Approve KYC | ✓ | ✓ | ✓ | — |
| Request More Info | ✓ | ✓ | ✓ | — |
| Reject KYC (standard reasons) | ✓ | ✓ | ✓ | — |
| Reject KYC (fraud — escalation required) | ✓ | ✓ | — | — |
| Company Management | ||||
| View Company Directory | ✓ | ✓ | ✓ | ✓ |
| Suspend Company | ✓ | ✓ | ✓ | — |
| Reinstate Company | ✓ | ✓ | ✓ | — |
| Permanent Ban (2-step) | ✓ | ✓ | — | — |
| Issue Formal Warning | ✓ | ✓ | ✓ | — |
| Tag & Taxonomy (AD05) | ||||
| View Tag Taxonomy | ✓ | ✓ | — | — |
| Add / Edit Tags | ✓ | ✓ | — | — |
| Merge Tags (<50 companies) | ✓ | ✓ | — | — |
| Merge Tags (≥50 companies) | ✓ | — | — | — |
| Deprecate / Archive Tags | ✓ | ✓ | — | — |
| Post Moderation (AD06) | ||||
| View Flagged Posts | ✓ | ✓ | ✓ | ✓ |
| Remove Post | ✓ | ✓ | ✓ | — |
| Warn Company | ✓ | ✓ | ✓ | — |
| Escalate to Suspension | ✓ | ✓ | — | — |
| Subscriptions (AD07) | ||||
| View Subscription Data | ✓ | ✓ | ✓ | ✓ |
| Override Tier (≤3 months) | ✓ | ✓ | — | — |
| Override Tier (>3 months) | ✓ | ✓ | — | — |
| Extend Grace Period | ✓ | ✓ | — | — |
| Referrals (AD08) | ||||
| View Referral Records | ✓ | ✓ | ✓ | ✓ |
| Approve / Reject Rewards | ✓ | ✓ | — | — |
| Configure Reward Cap | ✓ | — | — | — |
| Analytics (AD09) | ||||
| View Analytics | ✓ | ✓ | ✓ | ✓ |
| Export Reports | ✓ | ✓ | ✓ | ✓ |
| Hire Service (AD10) | ||||
| View Requests | ✓ | ✓ | ✓ | ✓ |
| Assign Specialist | ✓ | ✓ | — | — |
| Log Billing | ✓ | ✓ | — | — |
| Chatbot KB (AD11) | ||||
| View KB Entries | ✓ | ✓ | ✓ | ✓ |
| Add / Edit / Delete KB | ✓ | ✓ | — | — |
| Respond / Close Tickets | ✓ | ✓ | ✓ | — |
| Admin Users (AD12) | ||||
| View Admin Users | ✓ | — | — | — |
| Create Admin Account | ✓ | — | — | — |
| Edit Access Level | ✓ | — | — | — |
| Deactivate Admin | ✓ | — | — | — |
| Reset Admin Password | ✓ | ✓ | — | — |
Support Ticket Management
Incoming tickets from Contractor & Supplier portals · Real-time queue
3
Open
6
In Work
1
Pending User
8
Resolved / Closed
2
🔴 Urgent
3
Unassigned
Privilege rules: Super Admin & Senior Admin can assign tickets to any admin. Standard Admin can only assign to themselves. Analyst has read-only access. Closing a ticket requires a reason.
Compare proposals button not responding
TKT-2026-0041 · BuildNow Contracting · 2m ago
VAT certificate re-upload rejected with no reason
TKT-2026-0040 · Gulf Engineering LLC · 1h ago
Charged twice for Premium subscription in January
TKT-2026-0039 · Al Bayan Contracting · 3h ago
Cannot log in after password reset — link expired
TKT-2026-0038 · MEP Solutions LLC · 5h ago
Proposal submission quota not resetting monthly
TKT-2026-0037 · TechCool HVAC · 6h ago
Team member invitation email not arriving
TKT-2026-0036 · Desert Build Co. · 1d ago
Trade license upload keeps failing — file size error
TKT-2026-0035 · Al Fanar Electrical · 1d ago
Downgrade to Standard not reflecting on dashboard
TKT-2026-0034 · ProBuild UAE · 2d ago
Opportunity feed shows duplicate listings
TKT-2026-0033 · Emirates Electro LLC · 2d ago
Post deadline field accepting past dates
TKT-2026-0032 · Gulf Civil Works LLC · 3d ago
Request to export proposals history as CSV
TKT-2026-0031 · ALEC Engineering · 3d ago
Account locked — cannot access after 2FA change
TKT-2026-0030 · Design Group UAE · 4d ago
Company name mismatch between KYC docs and profile
TKT-2026-0029 · NetTech UAE · 4d ago
Chat messages not loading in connections screen
TKT-2026-0028 · Multiplex Constructions · 5d ago
Referral reward not credited after qualifying signup
TKT-2026-0027 · Gulf Fire Protection · 6d ago
Compare proposals feature showing wrong price for slot …
TKT-2026-0026 · Al Rashid Contracting · 1w ago
Tags not saving after profile edit on mobile
TKT-2026-0025 · PowerTech Systems · 1w ago
Portfolio section image upload aspect ratio issue
TKT-2026-0024 · Studio Arch · 1w ago
| Ticket ID | Subject / Company | Category | Priority | Status | Assignee | Actions |
|---|---|---|---|---|---|---|
|
TKT-2026-0041
2m ago
|
Compare proposals button not responding
BuildNow Contracting · Contractor
|
🐛 Bug/Error | Urgent | ⬤ Open | Unassigned |
|
|
TKT-2026-0040
1h ago
|
VAT certificate re-upload rejected with no reason
Gulf Engineering LLC · Supplier
|
📋 KYC/Verification | High | ⬤ Assigned |
AZ Aws |
|
|
TKT-2026-0039
3h ago
|
Charged twice for Premium subscription in January
Al Bayan Contracting · Contractor
|
💳 Billing | High | ⬤ In Progress |
WA Wael |
|
|
TKT-2026-0038
5h ago
|
Cannot log in after password reset — link expired
MEP Solutions LLC · Supplier
|
🔒 Access Issue | Medium | ⬤ Pending User |
AZ Aws |
|
|
TKT-2026-0037
6h ago
|
Proposal submission quota not resetting monthly
TechCool HVAC · Supplier
|
📄 Proposals/Posts | Medium | ⬤ In Progress |
WA Wael |
|
|
TKT-2026-0036
1d ago
|
Team member invitation email not arriving
Desert Build Co. · Contractor
|
🔒 Access Issue | Low | ✓ Resolved |
AZ Aws |
|
|
TKT-2026-0035
1d ago
|
Trade license upload keeps failing — file size err…
Al Fanar Electrical · Supplier
|
📋 KYC/Verification | High | ⬤ Assigned |
AZ Aws |
|
|
TKT-2026-0034
2d ago
|
Downgrade to Standard not reflecting on dashboard
ProBuild UAE · Contractor
|
💳 Billing | Medium | ✕ Closed |
WA Wael |
|
|
TKT-2026-0033
2d ago
|
Opportunity feed shows duplicate listings
Emirates Electro LLC · Supplier
|
🐛 Bug/Error | Medium | ⬤ Open | Unassigned |
|
|
TKT-2026-0032
3d ago
|
Post deadline field accepting past dates
Gulf Civil Works LLC · Contractor
|
📄 Proposals/Posts | Low | ✓ Resolved |
AZ Aws |
|
|
TKT-2026-0031
3d ago
|
Request to export proposals history as CSV
ALEC Engineering · Supplier
|
❓ Other | Low | ✕ Closed |
RA Reem |
|
|
TKT-2026-0030
4d ago
|
Account locked — cannot access after 2FA change
Design Group UAE · Supplier
|
🔒 Access Issue | Urgent | ⬤ Open | Unassigned |
|
|
TKT-2026-0029
4d ago
|
Company name mismatch between KYC docs and profile
NetTech UAE · Supplier
|
📋 KYC/Verification | Medium | ⬤ In Progress |
AZ Aws |
|
|
TKT-2026-0028
5d ago
|
Chat messages not loading in connections screen
Multiplex Constructions · Supplier
|
🐛 Bug/Error | High | ⬤ Assigned |
WA Wael |
|
|
TKT-2026-0027
6d ago
|
Referral reward not credited after qualifying sign…
Gulf Fire Protection · Supplier
|
💳 Billing | Low | ✓ Resolved |
WA Wael |
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TKT-2026-0026
1w ago
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Compare proposals feature showing wrong price for …
Al Rashid Contracting · Contractor
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📄 Proposals/Posts | Medium | ✕ Closed |
AZ Aws |
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TKT-2026-0025
1w ago
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Tags not saving after profile edit on mobile
PowerTech Systems · Supplier
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🐛 Bug/Error | Low | ✓ Resolved |
AZ Aws |
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TKT-2026-0024
1w ago
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Portfolio section image upload aspect ratio issue
Studio Arch · Supplier
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❓ Other | Low | ✕ Closed |
RA Reem |
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Super Admin only. This screen contains all platform activity, admin actions, auth events, and system logs. Access is immutable and logged.
Platform Logs
23 log entries · Immutable audit trail · Super Admin access only
23
Total Events
5
Security / Critical
5
Approvals
6
System Events
17
Admin Actions
Activity Log
Read-only · Immutable · All times in GST
Admin account created: Reem Al-Otaibi (Analyst)
Sarah Al-Rashid · Jan 2, 2026 · 14:00
Admin Users
Access level changed: Aws Al-Zahrani → Standard Admin (was Analyst)
Sarah Al-Rashid · Dec 20, 2025 · 10:30
Admin Users
2FA verified — new login: Wael Al-Rashid from Dubai, UAE
System · Today, 08:45
Auth
Password reset requested: Aws Al-Zahrani — approved
Sarah Al-Rashid · Jan 5, 2026
Admin Users
5 failed login attempts: Reem Al-Otaibi — account locked 30 mins
System · Jan 3, 2026 · 19:45
Auth
KYC approved: Gulf Engineering LLC (Supplier)
Sarah Al-Rashid · Today, 09:14
KYC
KYC info requested: Al Faris Trading — VAT document missing
Sarah Al-Rashid · Yesterday, 16:45
KYC
KYC rejected: ArabTech Systems — fraudulent documents suspected
Sarah Al-Rashid · Dec 28, 2025 · 11:20
KYC
KYC approved: BuildNow Contracting LLC (Contractor)
Wael Al-Rashid · Dec 27, 2025
KYC
Account suspended: ArabTech Systems — policy violation
Sarah Al-Rashid · Dec 28, 2025 · 11:20
Companies
Tier override: BuildNow Contracting → Premium (3 months)
Ahmed Khalil · Yesterday, 14:00
Subscriptions
Post removed: "Suspicious Civil Works" — flagged content
Ahmed Khalil · Today, 08:30
Post Moderation
Post flagged for review: "Urgent MEP Works" — suspicious pricing
Wael Al-Rashid · Dec 29, 2025
Post Moderation
Referral reward approved: Gulf Engineering LLC — AED 500 credit
Wael Al-Rashid · Dec 30, 2025
Referrals
Referral reward rejected: suspicious self-referral pattern detected
Sarah Al-Rashid · Dec 26, 2025
Referrals
New KB entry added: "How to submit a proposal"
System · Dec 27, 2025 · 09:00
Chatbot KB
KB entry updated: "KYC document requirements" — added VAT details
Wael Al-Rashid · Dec 25, 2025
Chatbot KB
Ticket TKT-2026-0040 resolved: VAT certificate upload issue fixed
Aws Al-Zahrani · Today, 10:15
Support Tickets
Ticket TKT-2026-0039 marked In Progress: billing double-charge investigation
Wael Al-Rashid · Today, 09:30
Support Tickets
Ticket TKT-2026-0041 assigned to Sarah Al-Rashid: Urgent bug report
Sarah Al-Rashid · Today, 08:20
Support Tickets
Scheduled maintenance completed — platform uptime 99.97%
System · Today, 00:00
System
Daily backup completed — all data snapshots verified
System · Yesterday, 23:00
System
New year platform health check — all systems nominal
System · Jan 1, 2026 · 00:00
System